Terms of use

1. General

www.cadflow.com.au is a site operated by CADFLOW Pty Ltd (ACN 677 413 106) (we, us, or our).
This page, and any documents referred to in it, governs the terms of use under which you may make use of our website www.cadflow.com.au (Site).
The term you refers to the person or organisation accessing or using, or relying upon, the Site.
Please read these terms of use (Terms) carefully before you start to use the Site.
By using, browsing or accessing the Site, you indicate that you have read, understood and accept these Terms, together with our , and any other terms and conditions you may find on our Site and agree to abide by them.
We encourage you to read these Terms and contact us by email at info@cadflow.com.au, if you have any questions in relation to the Site.
If you do not agree to these Terms, you should not access or otherwise use the Site and the services offered on, or via, the Site.

2. Accessing the Site

We will not be liable if the Site is unavailable (wholly or partly), for any reason, at any time or for any period.
Access to the Site is permitted on a temporary basis. We reserve the right to withdraw or amend the services and content we provide on the Site without notice.
From time to time, we may restrict access to some parts of the Site (wholly or partly).
You are responsible for:
- making all arrangements necessary for you to have access to the Site; and
- ensuring that all persons who access the Site through your internet connection, mobile device, or otherwise are aware of these Terms, and that they comply with them.
When accessing and using the Site, you must not:
- attempt to undermine the security or integrity of:
  - our computing systems or networks;
  - a third party’s computing systems and networks where the Site is hosted by a third party;
- use, or misuse, the Site in any way which may impair:
  - the functionality of the Site, or other systems used in the course of delivering the Site;
  - the ability of any other user to use the Site;
- attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access, or to the computer system on which the Site is hosted;
- transmit, download or input into the Site, any files, content, material and/or data that may:
  - damage any other person’s computing devices or software;
  - be offensive; and/or
  - be in violation of any law; or
- modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer, any computer programs used to deliver the Site (or attempt to do so).

3. Specific Site information

The Site is a platform that allows users to:
- gain information about pipework and prefabrication services that we offer; and
- contact us for enquiries.
We disclaim all liability and responsibility arising from any reliance placed on such services by any visitor to the Site or our social media pages and we make no representations or warranties that use of any of the foregoing will not infringe intellectual property rights of any third parties.
You agree to make your own enquiries to verify information displayed on, or via, the Site or our social media pages, and to assess the suitability of services before you purchase.

4. Personal information

Any personal information provided by you is processed by us in accordance with our .
By using the Site and providing any personal information, you:
- consent to such processing; and
- warrant on a continuing basis that all information provided is true and accurate.

5. Site changes

We may, but are under no obligation to, update the Site (wholly or partly) at any time. If the need arises, we may suspend or cease access to the Site and our social media pages.
Any of the content or information provided on, or via the Site or our social media pages, may be out of date at any given time, and we are under no obligation to update it, unless required to do so by law.

6. Policies and guidelines

You must comply with our policies and guidelines as applying from time to time.

7. Linking to our Site

You may link to our homepage, provided you obtain our prior written consent. You can request our consent by sending us an email at info@cadflow.com.au.
Your links must not damage our reputation or take advantage of it, and you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
The Site must not be framed on any other site, and you may not create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice.

8. Intellectual property

The following aspects of the Site and our social media pages are protected by copyright, trade mark and other intellectual property laws: information, text, materials, graphics, logos, button icons, images, video and audio clips, trade marks (whether registered or not), advertisements, layout, arrangement, graphical user interface, look and feel, databases and control features (collectively, IP Content).
We are the owner or the licensee of all intellectual property rights in the Site and the IP Content.
Subject to clause 8(b), you may print off copies, and download extracts, of any pages from the Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any content separately from any accompanying text.
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by visitors, users or third parties are those of the respective author, distributor or advertiser, and not us.
You must not use, copy, modify or reproduce any part of the materials or code on, or contained within, the Site, or any of our social media pages, for commercial purposes without obtaining an express licence to do so from us.
If you print off, copy or download any part of the Site or any of our social media pages in breach of these Terms:
- your right to use the Site and our social media pages will cease immediately; and
- you must, at our discretion, return or destroy any copies of the materials you have made.

9. Liability

The IP Content displayed on or via the Site, our social media pages or any other links in relation to the services contained therein are provided ’as is’ and without any guarantees, conditions or warranties as to their accuracy, completeness, timeliness, reliability, currency or fitness for purpose.
It is your responsibility to determine that the Site:
- meets your personal needs; and
- is suitable for the purposes for which it is used.
To the extent permitted by law, we, and our directors, officers, affiliates, employees, partners and representatives, exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
- any liability to you or any third person, however arising (and whether arising under statute, in tort (for negligence or otherwise)), breach of contract or otherwise, even if foreseeable) for:
  - any loss of or damage to any property belonging to you or any third person, or personal injury or death to you or any third person;
  - special, indirect or consequential loss or damage; or
  - loss of income, revenue or profits, loss or interruption of business, loss of contracts, loss of anticipated savings, loss, damage or corruption of data, loss of use, loss or privacy, loss of goodwill, wasted management or office time, loss of opportunity or expectation loss, loss of production and for any other loss or damage of any kind,

in any way connected with the Site, the services, or in connection with the use, inability to use, or results of the use of the Site, any social medial pages and websites linked to it and any IP Content posted on, or via, the Site (or on, or via, our social media pages).

Without limitation to the foregoing, we acknowledge that the laws in certain jurisdictions including Australia may imply warranties and conditions, or impose obligations on the supply of goods and services through or by means of the Site which cannot be excluded, restricted or modified except to a limited extent.

If any such laws apply, then to the fullest extent permitted by the law of the relevant jurisdiction, and in the case of Australia to the extent permitted by the Competition and Consumer Act 2010 (Cth), our liability is limited, and if any liability remains it will be in our discretion to limit the supply of the services again or the payment of the cost of having the services supplied again.

Without limitation to the foregoing, you agree that in no event shall our maximum aggregate liability exceed $500.
You indemnify us, and our directors, officers, affiliates, employees, partners and representatives, from and against all actions, claims, suits, demands, damages, liabilities or costs (including legal costs) arising from, as a result of, or which is directly or indirectly related to:
- the use of the Site, our social media pages or any other services accessed via, or associated with, the Site (or our social media pages);
- a breach of these Terms; or
- an infringement of any rights of another, including privacy rights and intellectual property rights.

10. Customer support

We may provide you with customer support from time to time, at our discretion, provided you submit your enquiries to info@cadflow.com.au or call +61 432 307 066.

11. Viruses and hacking

You must not misuse the Site by introducing viruses, trojans, malware or other material, which is malicious or harmful.
You must not gain, or attempt to gain, unauthorised access to:
- the Site;
- the server on which the Site is stored; or
- any server, computer or database connected to the Site.
We will not be liable for any loss or damage caused by a virus, system failures or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material, due to your use of the Site or your downloading of any material or content posted on it, or on any website linked to it.
We recommend that all Internet users ensure they have up to date virus checking software installed.

12. Suspension and termination

We may, at any time and at our discretion, with or without cause or any notice to you, terminate, suspend or block your access to:
- the Site (or our social media pages); and
- any services offered on, or via the Site or our social media pages.
Cause for such suspension or termination may include:
- breaches or violations of these Terms, our policies and guidelines (including our ), and any other agreements entered into between the parties;
- requests by a court or law enforcement or other government agency or regulatory body;
- discontinuance of the Site or any websites linked to the Site (or any part of them); or
- unexpected technical or security issues or problems.
You agree that all such suspensions or terminations shall be made at our discretion, and we will not be liable to you or any third party for any such suspension or termination.

13. Force majeure

We shall not be responsible for any delay, suspension or failure to provide the Site (or any websites linked to the Site) arising out of a Force Majeure Event.
Force Majeure Event means an event or circumstance:
- that is beyond the reasonable control of a party;
- which that party is not reasonably able to prevent or overcome; and
- which prevents that party from performing a material obligation under these Terms,

including, subject to satisfaction of the foregoing:

extreme weather events, fire, flood, explosion or natural disaster;
acts of war, riots, terrorism or vandalism;
failure or shortage of supplies, equipment, materials or essential utility;
pandemic, epidemic or other widespread threat to human health (including an outbreak or recurrence);
computer hacking, internet interruption or virus or malicious damage;
strike, embargo or industrial disturbance; or
a change in applicable law.

14. No waiver

A failure by us to:
- insist upon strict performance of your obligations under these Terms; or
- exercise any of the rights and remedies we are entitled to under these Terms,

at any time, will not constitute a waiver of such rights or remedies and it will not relieve you from compliance with your obligations.

If we waive a default, this does not constitute a waiver of any subsequent defaults.
No waiver is effective unless it is expressly stated by us to be a waiver and is communicated to you in writing.

15. Severability

If any court decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, that term will be severed from the remaining terms to the extent of the invalidity, unlawfulness or unenforceability.
The rest of these Terms will continue to be valid, lawful and enforceable.

16. Entire agreement

These Terms, our , and any documents referred to in them and any other terms and conditions you may find on our Site, constitute the entire agreement between the parties, and supersede all previous discussions, correspondence, negotiations, previous arrangements, understandings or agreements, between the parties relating to the subject matter.
Each party acknowledges that, in entering into these Terms, neither of us relies on, and subsequently will have any remedies for, any representation or warranty that is not set out in these Terms.
We may assign or sublicense any of our rights or obligations under these Terms at any time without obtaining your consent.

17. Variations

We reserve the right, in our discretion, to change, modify, add or remove any part of these Terms, in whole or in part, at any time.
Notification of the changes to these Terms will be posted on the Site. The changes will be effective immediately, unless expressed otherwise.
It is your responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to unsubscribe from the Site. Your continued use of the Site will be deemed as your acceptance.
The current version of these Terms is always available on our Sites.

18. Relationship

No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created between you and us by these Terms.

19. Governing law

These Terms are governed by the laws of Victoria, Australia and each party submits to the exclusive jurisdiction of the courts of Victoria, Australia.

Last updated: June 2024